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Nicolas Strand

Product leader with technical chops, entrepreneurial sensibility, and curiosity to boot.

Highlights

  • Leadership: 6+ years of design team management with a track record of mentoring designers, developers, and testers.
  • Accessibility: Deep understanding of accessibility guidelines (WCAG 2.2, Section 508) and ARIA with 7+ years of experience in auditing, annotating designs and design systems, and steering accessibility programs.
  • Tools: Proficient in design, web, and native technologies with extensive experience in frontend development (HTML5, CSS3, and JavaScript frameworks) and design tools.
  • Communication: 8+ years conveying complex technical requirements to non-technical stakeholders across business lines.

Skills / Expertise

  • Design Leadership & Strategy
  • User Experience & Service Design
  • Product Ownership and Project Management
  • Digital Accessibility & WCAG
  • HTML, CSS, JavaScript, ARIA
  • Information Architecture
  • Digital Strategy
  • User Research & Usability Testing
  • Business Analysis
  • Coaching & Mentoring
  • Assistive Technologies
  • axe Auditor

Experience

U.S. Bank | Senior Accessibility Designer

September 2021 - Present

  • Owned and managed the integration of policy and regulatory compliance across the design system and 4+ product teams while driving adoption and stakeholder buy-in.
  • Led a team of 10 accessibility experience designers and applied service design methodologies to build a library of component guidance.
  • Conducted weekly training sessions to audiences of 40+ attendees outlining the essentials of digital accessibility and how roles contribute along the product lifecycle.
  • Led accessibility designers, developers, and product stakeholders for both iOS and Android platforms for the successful launch of the native design system.

CVS Health | Senior Digital Accessibility Designer

June 2021 - September 2021

  • Pioneered a complete revamp of internal documentation tools, leading a team of 3 senior accessibility experts.
  • Created wireframe annotation templates that were adopted across business lines.
  • Translated business line needs into an effective process to drive a 50% reduction in design and development backlog debt through stakeholder collaboration touchpoints.

Accessible360 | Digital Accessibility Engineer

October 2020 - April 2022

  • Collaborated with product managers, designers, developers, content strategists, and researchers to develop a cohesive vision for product accessibility.
  • Conducted comprehensive accessibility audits of websites, mobile applications, and digital content to ensure compliance with WCAG, ADA, and Section 508 standards using custom technical and ARIA solutions.

Thomson Reuters | Web Designer

December 2019 - July 2020

  • Owned and directed a special projects unit during a pandemic, working through a backlog of 500+ custom requests.
  • Advocated for and implemented an accessible, mobile-first design to ensure WCAG conformance.

Freelance | UX Writer & Product Strategist

May 2015 - December 2019

  • SmplFit: Product development sessions and organizational strategy.
  • TickerSearch: Service blueprint, business model canvas, proof of concept prototypes.
  • Saint Mary’s University: Library internal process documentation.
  • The Root Note: POS architecture, community partnership programs.
  • Frozen River Film Festival: Content editing, digital strategy.
  • Enlightened Equipment: Persona generation, service blueprint, wiki structure, CXD.
  • Children’s Hospital and Clinics Minnesota: System maps, engagement scripts.
  • 89.5FM KQAL: New music intake and review process definition, radio imaging.

Education

  • Winona State University
    Journalism, Philosophy | B.A. 2015

  • Prime Digital Academy
    User Experience Design | Certificate 2019

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